We offer a return policy to all our customers who buy or book products in our e-commerce or our physical store.
What does the return policy mean?
The return policy means that we buy back unused goods in original packaging, which was bought from Lilla Violen, if something goes wrong during the birth or pregnancy.
What is included in the return policy?
Our return policy applies to all products ordered in connection with a stroller booking and the goods returned to the store must be in new condition. Mounted strollers can also be returned if they have not been driven or used outdoors. Remember to use original packaging if you return goods by shipping so that they are not damaged during shipping.
How long is the return policy valid?
The return policy is valid for 14 days after the end of pregnancy and validated through store receipt and medical certificate.
How do i claim this warranty?
Contact us via email firstname.lastname@example.org to use this warranty. We always respond within 24h. Please attach your medical certificate and the store receipt in the email.